www.redeyechicago.com/re-faqs-footer-link,0,1402414.htmlstory

redeyechicago.com

Frequently Asked Questions

RedEye

9:15 AM CDT, March 26, 2012

Advertisement

RedEye iPad FAQ

1. How often does the iPad edition publish?
Weekly, every Wednesday afternoon.

2. How much does it cost?
$0! Our weekly iPad edition is now free.

3. How do I manage my subscriptions or unsubscribe?
- From your device's Home screen, tap App Store.
- Tap Featured at the bottom of the screen.
- Scroll to the bottom of the page.
- Tap the Apple ID button in the lower-left corner. (If you are not signed in, tap the Sign In button, and sign in with your Apple ID. Then, scroll back to the bottom of the page, and tap the Apple ID button.)
- From the main account page, scroll down and tap Manage App Subscriptions. If you don't have app subscriptions this button will not be displayed.
- From the Manage App Subscription page iPad, tap the RedEye app
For more detailed instructions, go to: support.apple.com/kb/ht4098

4. Is there an app for Android tablets?
There isn't one yet, but we're working on it.

How can I get old copies of RedEye?

If the issue is more than a three months old, we do not have any copies. We can, however, send you a digital copy. Please request an old issue of RedEye by filling out the form below and e-mailing it to redeye@tribune.com:

Issue date:
Cover story:
Your mailing address:


How can I find old stories that ran in RedEye?

We can e-mail you a digital copy in PDF form. Send an e-mail to redeye@tribune.com, and fill out as much of the form below as possible:

Headline:
Author:
What's the story about?
Print date:


I've searched your site and I can't find a story I saw in the paper.


RedEye often runs stories from the Chicago Tribune or Associated Press. We also partner with Metromix.com. If you are unable to find the story on our Web site, you may want to try searching ChicagoTribune.com, Metromix.com or the AP. If you still cannot find the story, e-mail redeye@tribune.com.


Where can I read or download the paper online?

You can find our digital e-edition here.



I can't find my RedEye/I'm having problems with the RedEye box.

Is your RedEye box not filled? Broken? Missing? Fill out the form below and e-mail it to redservice@tribune.com.

Describe the problem:
What day did you see this problem?
What time did you see problem?
What cross streets is this box located (or give a nearby landmark):


When does RedEye publish? Does it print on holidays?

RedEye prints Monday through Friday. Its publication holidays are New Year's Day, Memorial Day, July 4, Labor Day, Thanksgiving and Christmas Day.


Does RedEye have a business section?

No, we do not have a business section. You can check out the Chicago Tribune's business section: http://www.chicagotribune.com/business/


How can I list my event?

RedEye's event listings go through Metromix.com. You can submit your listings by emailing metromix@tribune.com.


How can I advertise in RedEye?

If you are interested in print, online or social media advertising, please contact Stephanie Smith at AdvertisingRedEye@tribune.com or 312-222-3317.


Please come out and cover this event!

Sure, but we need to learn more about it first. Please write a summary or press release and e-mail it to redeye@tribune.com. Be sure to include your contact information (phone number, e-mail), in case we have questions.


I want to submit my band's new music for coverage.

For coverage consideration, send to Music Editor Matt Pais at mpais@tribune.com.

To submit your music for us to use in one of our editorial videos, send links to redeyetracks@gmail.com.



Where can I send press releases?


All press releases should be sent to the RedEye editors at redeye@tribune.com.


How can I pitch a story for RedEye, or become a RedEye columnist?


RedEye does not accept story submissions, but will accept resumes and clips from freelancers. Please e-mail them into redeye@tribune.com.


Are there job openings at RedEye?

Please see our current employment opportunities here.


I want to speak with your editor/I'd like to send in a Letter to the Editor.

All Letters to the Editor should be sent to redeye@tribune.com.





Do you have kids?

No, RedEye does not have any kids. It does, however, have a little brother named TheMash.