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Riders, CTA to blame for rush-hour boarding mess
The Tribune reported this morning on a memo circulated by a high-ranking CTA official that said trains should not linger at stations waiting for riders to board. The CTA has since discredited the memo, which was written after CTA President Forrest Claypool complained that an operator closed and opened his doors "several" times at the Sedgwick Brown Line stop before departing.
By Tracy Swartz, RedEye
August 7, 2012