CTA, Pace schedule meetings to help riders transfer to Ventra

By Jon Hilkevitch

Tribune reporter

8:52 PM CST, December 13, 2013


The first of six meetings this month to help CTA and Pace riders transfer balances from existing fare cards to Ventra cards will be held on Monday, officials said.

Staff from the Regional Transportation Authority and the CTA will also be on hand to help customers, including senior citizens and disabled individuals, activate and use their new Ventra and Ventra reduced-fare and ride-free permits, as well as provide help if a new permit has not yet been received, officials said.

The Ventra meetings will be held:

In another CTA development, the agency Friday night sent out a release noting that a number of magnetic-stripe CTA cards are scheduled to expire Dec. 15, making them inoperable as of 12:01 a.m. Monday. Expiration dates are stamped on the back of magnetic-stripe cards.

Anyone with a card scheduled to expire Sunday can go to a CTA rail station before it expires, put the card into a magnetic-card vending machine, and add value to the card. They will then receive a new card with both the old balance and any added value.

Any riders who accidentally allow cards to expire can go to CTA headquarters, 567 W. Lake St., 2nd floor, between 8 a.m. and 4:30 p.m. Monday through Friday to receive a card with their old balance, according to the CTA.