The first of six meetings this month to help CTA and Pace riders transfer balances from existing fare cards to Ventra cards will be held on Monday, officials said.
Staff from the Regional Transportation Authority and the CTA will also be on hand to help customers, including senior citizens and disabled individuals, activate and use their new Ventra and Ventra reduced-fare and ride-free permits, as well as provide help if a new permit has not yet been received, officials said.
The Ventra meetings will be held:
- From 10 a.m. to noon Monday at the Carter G. Woodson Library auditorium, 9525 S. Halsted St., Chicago; and from 2 to 4 p.m. Monday at Truman College's Novar Hall, Room 3426, 3rd floor, 1145 W. Wilson Ave., Chicago.
- From 11 a.m. to 1 p.m. Tuesday at the Forest Park Library, in the Austin Room, 7555 Jackson Blvd., Forest Park.
- From noon to 2 p.m. Wednesday at the Mayor’s Office for People with Disabilities, Rooms 1&2, 2102 W. Ogden Ave., Chicago.
- From 4 to 6 p.m. Thursday at the RTA Board Room, 16th floor, 175 W. Jackson Blvd., Chicago.
- From 11 a.m. to 1 p.m. Friday at the Southwest Regional Center, Rooms 2, 3 and 4, 6117 S. Kedzie Ave., Chicago.
In another CTA development, the agency Friday night sent out a release noting that a number of magnetic-stripe CTA cards are scheduled to expire Dec. 15, making them inoperable as of 12:01 a.m. Monday. Expiration dates are stamped on the back of magnetic-stripe cards.
Anyone with a card scheduled to expire Sunday can go to a CTA rail station before it expires, put the card into a magnetic-card vending machine, and add value to the card. They will then receive a new card with both the old balance and any added value.
Any riders who accidentally allow cards to expire can go to CTA headquarters, 567 W. Lake St., 2nd floor, between 8 a.m. and 4:30 p.m. Monday through Friday to receive a card with their old balance, according to the CTA.